FindACare (“we”, “us”, “our”, or “FindACare”) is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, and disclose personal information through our mobile application “FindACare” (the “Application”).
We collect personal information that you provide to us when you use the Application. This may include:
Your name, email address, and phone number: We collect this information when you create an account with us or contact us for support. Your location information: We collect this information when you enable location services on your mobile device and use the Application to search for caregivers or care seekers in your area.
Your payment information: We collect this information when you use the Application to purchase services from a Caregivers and care seeker pay subscription on the app
In addition, we may collect non-personal information about your use of the Application, such as the type of mobile device you use, the IP address of your mobile device, and usage data.
We use your personal information for the following purposes:
To provide and improve the Application: We use your personal information to create and maintain your account, process payments, and provide customer support. We also use non-personal information to improve the Application and analyze usage patterns.
To communicate with you about the Application: We may use your personal information to send you notifications about your account or updates to the Application.
To personalize your experience with the Application: We may use your location information to show you caregivers or care seekers in your area and personalize your search results.
To comply with legal obligations: We may use your personal information to comply with legal requirements, such as responding to a subpoena or court order.
We may disclose your personal information to third parties in the following circumstances:
To our service providers who perform services on our behalf: We may share your personal information with third-party service providers who help us with payment processing, data analysis, and customer service.
To comply with legal obligations: We may disclose your personal information in response to a subpoena or court order or to comply with other legal requirements.
To protect the safety and security of our users and the Application: We may disclose your personal information to protect the safety and security of our users and the Application.
In connection with a merger, acquisition, or sale of all or a portion of our assets: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be included in the assets transferred to the acquiring company. We may also disclose non-personal information for any purpose.
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.
We take reasonable measures to protect the security of your personal information, including using encryption and other security technologies. However, please be aware that no security measures are perfect or impenetrable. We cannot guarantee the security of your personal information.
The Application is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible.
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or through the Application.